Workshop Supervisor

Looking for a dedicated, hardworking leader to join the team
Job brief

The Workshop Supervisor is responsible for the management of workshop staff, and ensuring all matters relating to mechanical services are achieved.

  • Prepare, supervise and control workshop activities, including the scheduling of work in the service department.
  • Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair
  • Assist all Technicians and Apprentice Technicians in the diagnosis of mechanical problems
  • Ensure that Technicians and Apprentice Technicians are using their time effectively and efficiently
  • Upon completion of normal repairs and/or service inspect and test machinery with the Technician who completed the job to ensure the equipment has been repaired and/or serviced in accordance with the customer’s instructions and manufacturers guidelines
  • Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.
  • Ensure all customer equipment/machinery is presented back to the customer in a clean and presentable standard
  • Check and inspect that all tools are available and maintained in the correct place and that all equipment is in suitable working condition
  • Control and set workshop behavioral standard
  • Maintain staff morale
  • Advise all new and existing staff of workshop policies and procedures and adherence to these policies and procedures
  • Set a regular workshop cleaning schedule highlighting employees specific duties
  • Make suggestions to management for improvements to the Mechanical Service Department’s operations
  • Maintain a well trained workforce and supervise in-house training as required
  • Ensure the development and progress of all apprentices
  • Assist toward keeping the workshop area clear and clean, orderly and attractive in appearance
  • Perform all other duties as assigned by the supervisor and/or management in a professional and efficient manner
  • Assist in the coordinating after hours call outs and the weekly on call roster.

  • Class 1 journeyman
  • Sound knowledge of workshop procedures
  • Excellent diagnostic skills
  • Proficient computer skills
  • Clean Class 2 driver's licence
  • Work experience in the similar position will be added advantage
relevant experience (if any)
current/previous work place
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Are you ready to talk ?

let's chat